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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Coyazo

March 20, 2025

5  out of  5
rating by James Coyazo
"Natalie was great to work with, super easy and fast customer service. I called on my lunch break and was done in about 15 minutes or less. Highly recommend!"
We responded:
"James, we are so glad that Natalie was able to get you taken care in a quick and efficient manner. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kevin Kutella

March 19, 2025

4  out of  5
rating by Kevin Kutella
"Kim worked hard at getting my car and house insurance together and at a very reasonable price."
We responded:
"Thank you, Kevin! We appreciate your feedback and are glad to know that you had a positive experience with our Kim. Our office is here for you and ready to help in any way possible. 🚗🏡"
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Angel Johnson

March 12, 2025

5  out of  5
rating by Angel Johnson
"Everyone had been Absolutely wonderful!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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*

March 7, 2025

5  out of  5
rating by *
"They was nice and explain everything, they were so helpful. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Royliegha Conley

February 28, 2025

5  out of  5
rating by Royliegha Conley
"They made me feel so comfortable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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allisyn

February 27, 2025

5  out of  5
rating by allisyn
"so helpful when i was getting my new car! also improved my moms rates on insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amber Morris

February 26, 2025

5  out of  5
rating by Amber Morris
"We had a wonderful experience at State Farm. Kim was very professional and helpful. She took the time to go over every detail to help us decide exactly what we needed."
We responded:
"Thank you for your 5-star review! It was a pleasure to meet you and help out with your insurance decisions. WELCOME TO OUR STATE FARM FAMILY!! 😊🏡🚗❤"
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Walaiporn

February 25, 2025

5  out of  5
rating by Walaiporn
"For someone who stays with the same insurance company for over 10 years, it’s not only the reasonable rates I’ve got, but also the staff who really take good care of me. Ms. Kim has always been there and very helpful to me since I started my insurance with Perry Cheek. With Ms. Kemica adding to the team, I’ll definitely stay with Perry Cheek forever!!! She’d call or text me to follow up with every questions I have. She’d contact the claim department if I haven’t heard anything from them. She’d patiently listen to me because you know it’s frustrating when something happens and you have to call your insurance company to claim for it, but she’s really helpful and professional. I’d highly recommend Perry Cheek with these excellent staff to everyone from the experience I’ve got with them for so long."
We responded:
"Walaiporn, Thank you! Your kind words mean so much to us. We always enjoy visiting with you! Hope to see you soon. 😊"
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Jerry Simpson

February 23, 2025

5  out of  5
rating by Jerry Simpson
"I had an amazing experience working with Kim at Perry Cheeks State Farm in Madisonville, KY! She was incredibly knowledgeable and took the time to answer all my questions thoroughly. Her responsiveness was top-notch, and she went above and beyond to accommodate my hectic schedule. Kim made the process of getting my coverage started smooth and stress-free. If you’re looking for outstanding customer service and someone who truly cares about your needs, Kim is the best! Highly recommend!"
We responded:
"Thank you, Jerry, for taking the time out of your busy schedule to leave us such a wonderful review. We greatly appreciate you! We are pleased that your transition was smooth. Please let us know if there is anything we can do, in the future, to further assist you. 🚗🏡😊"
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Samantha Wells

February 18, 2025

5  out of  5
rating by Samantha Wells
"I've always had good experience ."
We responded:
"Thank you! We appreciate you so very much. "
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Charlie Ramsey

February 1, 2025

5  out of  5
rating by Charlie Ramsey
"Courteous and very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Terri Jones

January 31, 2025

5  out of  5
rating by Terri Jones
"Perry Cheek State Farm has been our insurance agency since 1987. They are always responsive to our needs."
We responded:
"Thank you, Terri! We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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brandon penrod

January 16, 2025

5  out of  5
rating by brandon penrod
"Kim was very polite and helped us save money in a easy and timely matter."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anthony Armstrong

December 16, 2024

5  out of  5
rating by Anthony Armstrong
"Made it as easy as they could"
We responded:
"Anthony, we are pleased that your experience coming back to us was a smooth transition for you. Thank you so much for your review and kind words. Please let us know if we can be of any further assistance. Have a wonderful day!"
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sheila eliassen

December 11, 2024

5  out of  5
rating by sheila eliassen
"Perry Cheek's staff was very prompt, courteous, understanding in my recent encounter with a deer."
We responded:
"Hello Sheila, our staff is very happy to be here to assist you with your deer claim. Please feel free to reach out at any time with questions or concerns. Thank you so much for your kind review!"
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TieAmante Cook

October 16, 2024

5  out of  5
rating by TieAmante Cook
"They made it very simple! I Called and got a quote ,received a call back in no time ! I pay half of what i paid progressive and i also got renters insurance on this policy ! Thank you guys !"
We responded:
"We are so happy to have you! We love helping our friends save money and get better coverage. Please let us know we can be of any help in the future. ☺ "
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Rhonda Thompson

September 30, 2024

5  out of  5
rating by Rhonda Thompson
"Malam is very knowledgeable in the insurance sales office very informative and very kind young man who can tell you all you need about ypur insurance needs and very helpful in setting up your pymts to time thst is comfortable for your monthly pymt. State Farm is a very highly recommended insurance company and I'm very glad to have gotten on there at a price I could afford. Now I'm very confident that all .y insurance needs of renters ins and automobile insurance needs are met and affordable. I give them 5 starrs cause there was nothing he couldn't do or answer to get me state farm insurance. Plans...."
We responded:
"Thank you for your kind and encouraging words, Rhonda. Milam has been a wonderful addition to our office. His strength is taking time with clients to explain and answer questions. We are happy that he was able to help you out with your coverage while saving you money! "
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Carey Tedder

September 27, 2024

5  out of  5
rating by Carey Tedder
"I love this State Farm office! All I had to do was call and let them know about my collision. The girls in the office always know the answers to my questions and are so helpful. Very professional and efficient office!"
We responded:
"Thank you, Carey! You are always a joy to work with. 😊 We are so happy to hear that everything went well with your auto claim. 🚗 You are appreciated! "
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Carol Groves

September 19, 2024

5  out of  5
rating by Carol Groves
"The claim process was super easy and quick! The Mr Cheeks office was there for me to answer any questions I had."
We responded:
"Carol, we are happy to hear that you experienced a smooth claim process. We are always here, in the office, to help in any way possible. We appreciate you!😊 "
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Heather Nichols

September 13, 2024

4  out of  5
rating by Heather Nichols
"All the girls there are very nice and made my claim process very easy. Good customer service as well."
We responded:
"Heather, we are so glad to hear that your claim went well! Thank you for your encouraging words and for being a part of our State Farm family. We are always here if you need anything. 😊 "
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LINDA REED

September 13, 2024

5  out of  5
rating by LINDA REED
"My claim was handled in a timely and very caring manner. The experience was seamless and my State Farm agent was fantastic"
We responded:
"Linda, as always, our main goal is to be here for you, and to make all of your interactions with State Farm a positive experience. We appreciate your kind words today!"
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Dotty Short

September 9, 2024

5  out of  5
rating by Dotty Short
"They are So helpful. The staff took time to go over all the details with me. I love that the office is local. I felt like Kim tried to find me the best deal available."
We responded:
"Dotty, we are so happy to have YOUR family become part of OUR State Farm family! ☺ Kim thoroughly enjoyed meeting you and helping with your decisions. Please let us know if we can be of any assistance in the future. We look forward to visiting with you soon. "
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Lt Baxter

September 4, 2024

5  out of  5
rating by Lt Baxter
"Mr.Milam was my agent. I recommend using this company for your auto insurance. He was very kind and patient with me. He explained everything to me. Answered all questions i had. He took the time to explain my policy. He managed to save me money. Everyone loves to pay less on car insurance. This is the company to do just that. I look forward to a long term relationship. Thank you so much"
We responded:
"Thank you so very much for taking time out of your busy day to leave us this wonderful review. Milam has been a great addition to our team, and we love to hear how he was able to help you with your insurance decisions! We are always available to you should you have any questions or need any assistance. 😊"
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Krista Huxoll

August 28, 2024

5  out of  5
rating by Krista Huxoll
"My husband passed away in an auto accident and they were great in processing my claim fast, and they were also very kind and compassionate while doing so."
We responded:
"Krista, we greatly appreciate your kind words. It is always a difficult time when we lose someone we love. I am glad that we were able to make things go as smoothly as possible. Please let us know if there is ever anything we can do to assist you or your family. ❤"
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Greg Dillard

August 26, 2024

5  out of  5
rating by Greg Dillard
"Excellent customer service and care. Thank you"
We responded:
"Thank you, Greg! We welcome you. Please let us know if we can be of service in any way. 😊"